Office / Phone Hours: Monday - Friday, 8:00 a.m. to 6:00 pm EST
Order online at
Our shipping method is Federal Express. Times are subject to the conditions of each country customs.
National Shipping (Applies to Colombia)
Priority Overnight: Next Day Delivery in the morning in the main cities of Colombia, 1-2 days.
Standard Overnight: Next Day Delivery in the afternoon in the main cities of Colombia, 2-3 days.
Express Saver: Delivery in 3-5 days across the country.
International Priority: Delivery in 1-3 days.
International Economy: Delivery in 3-5 days.
You can confirm the status of your order on email firstname.lastname@example.org
- PSE: online debit checking and savings accounts
- Credit cards: national and international
- Cash payment options: barcode or Bank Branch (applies to Colombia)
Botero Backgrounds offers volume discounts for high quantity purchases. If you are interested in ordering in bulk, please contact our Customer Service office for assistance by email to email@example.com
Our support is the quality of products manufactured under the brand Botero Backgrounds, we will send refunds in case of a reference other than requested, for more information should contact the firstname.lastname@example.org email and talk to our representative.
Customers are responsible for shipping costs, which are not refundable, with the exception of defective or wrongly shipped merchandise.
Send returned items via a secure and traceable:
Attn: Returns and Exchanges
Address: Calle 56 # 13-77 Bogotá DC
Zip code: 110231
Phone: 57 1 3482290 / 3482291